Frequently Asked Questions
Everything you need to know about shopping with Berg & Berg.
Where does Berg & Berg ship?
We offer worldwide shipping. Delivery times vary by region, typically ranging from 2-5 business days for domestic orders and 5-10 business days for international destinations.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your products ethically sourced?
Yes, we prioritize sustainability and ethical craftsmanship. We partner exclusively with manufacturers who adhere to fair labor practices and use high-quality, responsibly sourced materials.
Do you offer size guides?
Every product page includes a detailed size guide and fit notes to help you find the perfect measurement. If you are between sizes, we generally recommend sizing up for a more comfortable fit.